Vkalp Outsourcing Pvt Ltd. is a pioneer organization providing the business process outsourcing services in industries like automobile, retail, telecom, healthcare, technology, financial services, e-commerce, medical transcription, back-office services etc. Started as an organization to become major supplier of human resources to various national and international BPO organizations, the company itself has become a major BPO in India. We have more than 1000 people working in various business verticals providing fantastic customer support experience.

Vkalp offers services like In-bound customer support, Out-bound customer support, Data Entry Services, Chat Support, Telemarketing, Email Support, Technical Help desk Services etc. With over 18 years of experience in business process outsourcing we have been helping businesses build rapport with their customers & enabling creation of new value propositions.

We have expertise in B2C, B2B & B2B2C business models & experts that can help expanding your B2C sales model into a B2B sales model with higher profits. Having worked in various market niches; we have sales executives with ability to analyze customer behavior in real-time & up-sell on your behalf. Backed by robust technology we offer innovative business solutions & affordable costing models depending on your business needs. We have been able to provide best in class services at right price & in manner which could help businesses grow exponentially. If your business needs a partner in customer support services who is willing to go extra mile in order to provide best-in-class experience at each step of the value chain; You’ve reached the right place!